No Rank in the Room
Dec 08, 2025Hierarchy often silences the very voices leaders need to hear. When rank dominates the room, baggage handlers are ignored while CEOs make decisions without insight from the front lines. But what if we removed rank altogether?
At Miami International Airport, Kathy Hagler helped implement a reinvention effort where “no rank in the room” was the guiding principle. Baggage handlers, customs officers, airline executives, and even passengers had equal voice.
The results were remarkable: collaboration flourished, lines shrank, and travelers experienced a more humane system.
This principle aligns with leaderful practice. When leaders step back, listen, and create space for every voice, they uncover wisdom that hierarchy suppresses. Innovation grows, trust deepens, and results improve.
Imagine what could happen in your workplace if every voice mattered equally. No rank in the room means no barriers to authentic collaboration. It means leaders who orchestrate collective wisdom instead of controlling outcomes.
If you want transformation, consider this: the best ideas may not come from the top. They may come from the voices you’ve overlooked.
Stay connected with news and updates!
Join our mailing list to receive the latest news and updates from our team.
Don't worry, your information will not be shared.
We hate SPAM. We will never sell your information, for any reason.
