Andrea Dunn: OER, AI, and the Human Side of Change in Higher Education

Episode Description

In Part 2 of this conversation on the Engaged By Design Podcast, Dr. Michael Cottam continues his discussion with Andrea Dunn, focusing on the evolving landscape of Open Educational Resources, generative AI, and change leadership in higher education.

Andrea reflects on how institutions are responding to rising costs, emerging technologies, and shifting learner expectations—and why successful change requires more than new tools. From AI-supported workflows to small but meaningful design decisions, this episode highlights the deeply human side of innovation.

Leaders will gain practical insights into navigating resistance, identity, and trust while guiding teams through continuous change.

In this episode, we explore:

• How OER has evolved across states and institutions
• What generative AI is changing—and what still requires human judgment
• Why small design and language choices can shape learner belonging
• How listening and empathy strengthen leadership during disruption

This episode is ideal for leaders, faculty, and professionals seeking thoughtful, learner-centered approaches to innovation in higher education.